Kroger Feedback Customer Satisfaction Survey: Kroger feedback (www.krogerfeedback.com) is an American company. It is US’s largest chain of supermarket. It has the only mission, i.e., customer Satisfaction! For this purpose, they launched Kroger feedback survey system to know how satisfied their customers are.
In this article, we will cover about Kroger feedback customer satisfaction survey.
Kroger Feedback (www.krogerfeedback.com) is an online network gateway. People take part in Survey of Kroger Sweepstakes to win Kroger Gift Cards, Kroger Feedback Fuel Points & Kroger Digital Coupons at Kroger Feedback.
What are the Requirements for Kroger Feedback Survey?
Remember following things before going to take part in a survey on an official website.
If you wish to win Kroger digital coupons and Kroger fuel points, then you must have an active internet connection. You may use your mobile, PC or laptop.
You need Kroger receipt, only seven days old receipt is used for Kroger survey (They provided a purchase bill every time you make an order from any Kroger store).
Survey questions are available in two languages only. One is English, and another one is Spanish, so you can take part in this if you know either English or Spanish language.
Age limit is minimum 18 years old.
It will take approx. 15 minutes to answer all the question of the survey.
Want to Take Part in Kroger Feedback Satisfaction Survey?
If you wish to win Kroger Feedback Fuel Points, Gift Cards and Digital Coupons by Kroger feedback survey on its official website. Then, here provided three guides, choose the one of your interest.
Quick Guide: In this, a quick overview is given about Kroger survey.
Video Guide: In the video guide, you will go over step by step process of taking survey via video tutorial.
Step By Step Guide: In this part, all steps with important images is provided for taking part in Kroger feedback satisfaction survey.
Quick Guide on www.krogerfeedback.com
Go to WWW.KROGERFEEDBACK.COM (https://www.krogerfeedback.com/) fill date, time and entry ID to start a survey from receipt.
Submit your feedback about Kroger store of your last visit.
Enter contact details: 1) if you are willing to enter sweepstakes.
2) If you have a loyalty card.
You earned www.krogerfeedback.com 50 bonus fuel points & an entry in sweepstakes.
Kroger Feedback Customer Satisfaction Survey Video Tutorial
Go to the following link to watch the video tutorial for Kroger feedback customer feedback survey and get an idea of how to take part in Kroger feedback survey online.
Step By Step Guide on Kroger Customer Satisfaction Survey
- Go to ‘www.krogerfeedback.com,’ enter the information given on the receipt of purchase.
- To start the Kroger’s survey, add Date, Time & Entry ID given on the receipt.
- They ask you about either you have visited CARROLLTON location or not.
- Next, give some answer to the necessary queries.
- The first question is about purchase department of your notice during your recent visit.
- Next is to rate your overall experience of Kroger.
- Then, Your ratings for the price on items with relative to other stores, grocery baggers, and friendly response of employees.
- Even in this survey, they ask you regarding your satisfaction level for quality of store brands, cleanliness of store, sale items on stock, & polite response of checkout staff.
- Similarly, there is a question to rate for your satisfaction for the dairy department; it’s the freshness of & well-mannered response of staff.
- Further, they ask you to rate your satisfaction for deli department, fresh and stock items of deli department, & serving time.
- Next is your response for the quality and freshness of items, approachability of employees and stock items for Bakery department as well as store food aisles.
- You’re asked for the accessibility of your intended item.
- Now, you will be asked about probability you choose to approve.
- Your recommendations based on your last visit are greeted.
- They will confirm your opinion about your visit of Kroger’s store, your satisfaction and happiness parameters again. Like, your satisfaction for savings from Kroger’s digital coupons, the value of Kroger fuel rewards, like www.krogerfeedback.com gas points etc.
- Next, You’ve requested to precisely state your high satisfaction with Kroger services.
- For reassuring customer’s satisfaction, they request you to state yes/no for any problem you had experienced during your visit.
- If you wish to give feedback for other departments you are welcome.
- You should give exact comment about pharmacy as it deals with the life of human being.
- Next, You’re inquired for stating a product you planned to purchase, but you hadn’t purchased.
- Kroger’s Thank you for your valuable feedback, You’re asked a general few questions more, like How many times you have visited Kroger? Will you wish to visit it next time?
- Next, You’re requested for your opinion of giving your email address or your sweepstakes participation.
- For having www.krogerfeedback.com 50 fuel points to the Loyalty card, You are requested for either for your card number or another ID. With that, they ask you to provide some valuable details which are involved in our feedback.
- Lastly, Kroger wishes you again for your feedback and inform you via email if you will be a lucky winner of sweepstakes, and a link is provided for knowing about rules of sweepstakes.
Kroger Contact Details
1. Kroger Grocery Store, KingWood, TX : +1 281-318-1194 ( Open until 1:00 am )
2. Kroger Super Market,Rolla, MO : +1 573-364-2721 ( Open until 12:00 am )
3. Kroger Grocery Store,Athens, GA : +1 706-715-3738 ( Open until 1:00 am )
If you have any doubt or concerns related to Kroger feedback survey, Please call on 1-800-576-4377. We will add more tutorial on our site.